1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and delivery address
- Payment information (processed securely through third-party providers)
- Delivery preferences and special instructions
- Communication history with our support team
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send delivery updates and tracking information
- Communicate with you about our services
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Dispatchers assigned to deliver your packages
- Payment processors for transaction processing
- Service providers who assist our operations
- Law enforcement when required by law
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
6. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 Email: privacy@keedsmover.com
📞 Phone: +60 12-345 6789